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Ecommerce Order Fulfillment to Meet Customer Expectations Image

Ecommerce Order Fulfillment to Meet Customer Expectations

Ecommerce fulfillment is the process of warehousing, processing, pick-and-packing and shipping. With customer service expectations around order delivery in the Amazon-era, retailers are on the spot to deliver on the expectations that customers have come to see as standard.

The logistics of it has become increasingly complicated, with the final push from click to doorstep being arguably the most difficult. Achieving delivery in 2-day, 1-day or even same day for the consumer means accessible warehousing and more efficient transportation methods for the retailer.

As such, Fulfillment by Amazon (FBA) and Walmart’s Fulfillment by Merchant (FBM) have built some of the most innovative logistics networks in the world. Many ecommerce retailers are utilizing their massive customer bases and efficient order fulfillment processes to reach more consumers and meet their expectations.

Enter 3PL fulfillment. In this competitive environment, well-managed supply chains, warehousing and transportation can be scarce and expensive if you don’t know the industry. If you’re fulfilling on your own, consider utilizing a third-party logistics professional to maximize your speed to delivery, manage costs and free yourself to work on your business – not in your business.